At classicgarage.com customer service is not something new. We pride ourselves on providing outstanding customer service from the day we started our on-line business. We value the feedback of all our customers. Here's what some of them have to say: Customer Service Rating: Excellent Overall rating: Excellent Classicgarage.com is a site I will have no hesitation to use again or recommend to anyone needing this service. Their prices are fair and the results of service are excellent. Good secure value. I had just about given up hope of obtaining the item i required but classicgarage saved the day. K.S. Customer Service Rating: Excellent Overall Rating: Excellent Most impressed with price, cost of shipping to Australia, customer service help and the speed with which the order was despatched and delivered. Would certainly deal with them again with no hesitation. B.K. Customer Service Rating: Excellent Overall Rating: Excellent An excellent shop to do business with. Lighting fast shipping!!!!!!! They stand behind their products. The best customer service I have ever experienced!!! Price was about half of what I was seeing on other websites and there was no problems at all with the transaction. I have already recommended them to others and wouldn't hesitate to in the future. D.L. Customer Service Rating: Excellent Overall Rating: Excellent A great online experience. Hard to find items. Well presented. An easy to use website. Very good communication. Items shipped & recieved as described. Would buy from Classicgarage again, without hesitation. Thanks to Mike & Ann in customer service. Customer Service Rating: Excellent Overall Rating: Excellent I called and asked a question about the shocks I received, and the person was courteous and gave me good information. I then installed the shocks with no problems. Customer Service Rating: Excellent Overall Rating: Excellent Classic Garage has done everything and more to support US Forces overseas-even the smallest orders! Thanks Classic Garage. Customer Service Rating: Excellent Overall Rating: Excellent I ordered an auto repair book for my wifes Volvo V70 on a Sunday, and Tuesday the book was in my hands! Superb service, super fast shipping and the best selection of automotive repair books that I have seen in a long time! A job very well done. Thanks very much. Customer Service Rating: Excellent Overall Rating: Excellent Incredible company! Was very prompt with answering questions via email, ordering was as simple as could be, and my items arrived THE NEXT DAY! It was incredible, def. bookmarked for future ordering. Thank you Classic Garage! Steven Customer Service Rating: Excellent Overall Rating: Excellent Went the extra mile. E-mailed me to tell me that they were eliminating the more expensive shipping option I chose as they were only one day away anyway. And indeed I received my purchase the next day. Excellent service. Thanks. Customer Service Rating: Excellent Overall Rating: Excellent Very fast shipping. Excellent product was as described and installed then worked great. I now have a 1968 Mercedes with electronic ign. High recommends on this merchant. Thanks from all of us at Carters Corner Automotive of Hampton Virginia. Customer Service Rating: Excellent Overall Rating: Excellent I had a very tight application for some fog lights in a 98 Olds Intrigue. I had pretty much decided on the Optilux 1180s, but I had a few questions. I called the number (easily found on thw web site which is a +), and was able to speak to a real-live person on the phone right away. (Imagine that!). I ordered the lights online on Thursday, and they arrived *yesterday! (Keep in mind that Monday was a holiday.) Thats great service! ClassicGarage.com also had them at the lowest price (by about $7), and although their standard UPS charges seemed a bit high, they do offer to ship via Priority Mail when possible to save a buck or two. I will definitely consider ClassicGarage.com for future purchases. Thanks, guys! Andy S. Ohio Customer Service Rating: Excellent Overall Rating: Excellent Super Fast Shipping. Excellent price on what I bought, even though there isn't anyone else in the world that has these items. Very nice and simple website for ease of use. Daniel Customer Service Rating: Excellent Overall Rating: Excellent Classic Garage is what shopping on-line is all about. Their lighting fast shipping is a gold standard by which others should strive to measure up to ! The quality of their products are all top shelf. Definitely the place to shop. Deane Customer Service Rating: Excellent Overall Rating: Excellent THESE GUYS ARE THE NICEST & FRIENDLIEST MERCHANTS I HAVE DEALT WITH SO FAR. GORDON BLOOMFIELD Customer Service Rating: Excellent Overall Rating: Excellent cannot rate them high enough.always a lottery buying from the other side of the world but their customer communication and shipping options are great.i will use them again. Unsolicited Comments: These guys are great, super quick shipment, excellent price, I would recommend anyone that is looking for a company to do business with do it with confidence that this company cares about their customers. Don Customer Service Rating: Excellent Overall Rating: Excellent Fifteen minutes after purchasing my manual, I got a ups tracking number and confirmation email from the company. Along with that, came a time frame when it would be shipped out and estimated delivery date which they beat. Very impressed with their quality of service. Customer Service Rating: Excellent Overall Rating: Good Classicgarage performed a stellar service for me. They kept me up-to-date on the status of my order and were willing to accomodate a delay in the order with a product upgrade; nice touch guys! I look forward to doing more business with them in the future! Customer Service Rating: Excellent Overall Rating: Excellent Knowledgable staff, great prices, and fast shipping are all reasons why Ill buy from Classicgarage.com again. Mark Martin Salem, Oregon Customer Service Rating: Excellent Overall Rating: Excellent This was one of the best transaction ever I made. The price was a GREAT price, shipping fees was exactly the price I was charged for. Shipping was incredebly fast... Im in Canada and it took 1/2 time the shipping time of an usual shipping from USA. Again, GREAT seller, GREAT shipping fees and time. GREAT!!! Ill buy again from this seller. Thanks a lot. D.B. Customer Service Rating: Excellent Overall Rating: Excellent My mechanic gave me the wrong specs for my part. Classicgarage noticed it and got me the right part for my 65 BMW. They saved me a lot of hassle and time. C.L. Customer Service Rating: Excellent Overall Rating: Excellent :I was very impressed with the phone message I had when I arrived home the same day I ordered my manual. The cs person(and I apologize for not having her name with me) was so helpful. She changed the shipping on the book because my mailing address is within the one day delivery and did not charge the extra shipping cost. Please tell her thank you. She is a blessing to your company. Sincerely and appreciative Sandie Baringer former cs person for Montblanc now in after sales dept as a technician. Customer Service Rating: Excellent Overall Rating: Excellent all A-OK - the part is in perfect condition and already installed. - excellent merchant and merchandise Customer Service Rating: Excellent Overall Rating: Excellent Great Service! I placed an order for headlights from Classicgarage, I specified 3 day select shipping. I was contacted by a rep informing me that due to the fact they they are located quite close to me, UPS ground would be cheaper and faster. They could have easily just charged me for the 3 day shipping, but instead they lowered my shipping cost, and made a happy customer. Thats what I call excellent CS which is hard to find. Customer Service Rating: Excellent Overall Rating: Excellent Great store. Lots of cool stuff for your 80s vintage car to keep it looking 80s. Bargain sale price. Product was better than I expected. Quick shipper. JD A division of Automotive Essentials Warehouse 997 Route 22 Brewster, NY 10509 Phone: (845) 940-1900 Fax: (845) 279-7400 |
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